1. Free Shipping
Enjoy free shipping on orders over $50.
Eligible Countries/Regions:
U.S. (most contiguous states), Australia, Canada, Singapore, Vietnam, Japan, Malaysia, Philippines, South Korea, Thailand, New Zealand, Russia, United Kingdom.
2. Shipping Methods:
- Worldwide Standard Shipping (7–14 business days)
- Standard Shipping (5–8 business days)
- DHL Express (2–5 business days)
3. Delivery Destinations
We ship to the following countries/regions. Shipping rates vary based on destination:
Australia, Brazil, Canada, Chile, Israel, Japan, Malaysia, Mexico, New Zealand, Norway, Philippines, Russia, Singapore, South Africa, South Korea, Switzerland, Thailand, Türkiye, United Kingdom, United States, Vietnam.
Note: Some remote or island areas may not be serviceable. If your country is not listed, contact us at customer_service@kikagoods.com.
4. International Shipping Notice
Delays may occur during cross-border transit due to customs clearance or carrier handover. If there’s no logistics update within 45 days after shipment, we will refund or reship your order. Thank you for your understanding.
5. Force Majeure
Delays caused by customs inspections are considered force majeure and are not covered under our stated 7–14 business day shipping estimate.
6. Pre-order Items
If your order includes pre-sale products, they will be shipped separately via standard shipping once they become available—regardless of the shipping method selected.
Contact Us
🗨 Service Phone: +86 0571880700
( HongKong working day time )
🗨 Service Email:
customer_service@kikagoods.com